Ovens, ranges & cooktops

Gas cooktop burner won't light, or won't stop clicking

Most burner problems on a gas range are about the spark reaching the gas: moisture, spills or misaligned parts. Safe checks come first; anything to do with the gas supply is for a licensed gas technician.

  • Proudly CanadianOttawa-based team
  • BBB accreditedRepairWell, our operator
  • 15+ yearsin appliance repair
  • Insured technicianslicensed for gas work
  • Satisfaction guaranteed90-day warranty on replaced parts
  • Free diagnosticwhen you go ahead with the repair

Safe checks before you book

  1. Dry it out. After a boil-over or cleaning, the igniter can be wet. Remove the grate and cap and let the burner dry for a few hours.
  2. Seat the cap. The burner cap must sit flat and centred on the base. A cap that is slightly off stops the flame from spreading or keeps the igniter clicking.
  3. Clean the ports. Clear food from the small holes around the burner with a dry toothbrush or a pin. Don't use water on the igniter.
  4. Compare burners. If one burner fails and the others work, the issue is local to that burner. If none light, the problem is upstream.
Unplug first. Switch off power (and close the water or gas supply where it applies) before looking behind or inside an appliance. If anything feels unsafe, stop and call.

What usually causes it

Wet or dirty igniterOften fixed by drying and cleaning.
Spark switchA switch behind the knob that stays closed and keeps the clicking going.
Igniter or spark moduleA cracked igniter or failing module.
Gas supplyIf no burner lights, the supply or regulator needs a licensed gas technician.

When to stop and call

Any smell of gas. Leave the building and call 911 or Enbridge Gas from outside.

Electric range with meters and tools laid out for testing
Electric range set up for element and sensor testing · RepairWell job photo

What the visit costs

The diagnostic is free when you approve the repair and it's completed. You get the cause, the parts, labour and total in writing before any work. If you don't go ahead, it's $89 + tax for a home electric appliance, or $149 + tax for a gas appliance.

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