Brands

Samsung appliance repair in Ottawa

Samsung makes French-door and four-door fridges, front- and top-load washers, dryers, dishwashers, slide-in ranges and induction cooktops. Many fridges have the ice maker in the door, with a separate ice room fan.

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  • Proudly CanadianOttawa-based team
  • BBB accreditedRepairWell, our operator
  • 15+ yearsin appliance repair
  • Insured technicianslicensed for gas work
  • Satisfaction guaranteed90-day warranty on replaced parts
  • Free diagnosticwhen you go ahead with the repair

What goes wrong on Samsung appliances

The faults our technicians check most often on this brand. Every visit starts by confirming the actual cause with tests; the written finding names the part before anything is replaced.

Samsung refrigerators

  • Frost in the door ice room and ice maker jams
  • Fan codes (21E, 22E, 40E)
  • Defrost sensor and heater faults (5E, 33E)
Refrigerators repair →

Samsung washers

  • Water supply (4C) and drain (5C) codes
  • Door lock faults (dC, dE)
  • Suspension rods or shocks behind unbalanced stops (UB)
Washers repair →

Samsung dryers

  • Heating faults (HE) often caused by restricted vents
  • Thermistor faults (tS, tO)
  • Drum rollers and idler pulley noise
Dryers repair →

Samsung dishwashers

  • Drain (5C) and water supply (4C) codes
  • Leak sensor trips (LC)
  • Stuck-button codes (bC2)
Dishwashers repair →

Samsung ovens & ranges

  • Igniters and spark modules on gas ranges
  • Bake elements and temperature sensors
  • Induction and radiant element control boards
Ovens & ranges repair →

Error code guides

Finding the model number

Fridges: inside the fresh-food section on a side wall. Washers: inside the door frame or on the back. Dryers: inside the door frame. A photo of the label lets the technician check parts before the visit.

Still under warranty? Call Samsung first; a warranty repair costs you nothing. Northway is an independent service and not an authorized Samsung service centre.

Samsung appliances we repair

What it costs

The diagnostic is free when you approve the repair and it's completed; otherwise $89 + tax for a home electric appliance, the same for every brand. The written finding gives the part, labour and total before any work.

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