Appliance · Ice maker
Ice maker repair in Ottawa
Built-in fridge ice makers, door dispensers and stand-alone undercounter ice makers. Free diagnostic when you go ahead with the repair.
- Proudly CanadianOttawa-based team
- BBB accreditedRepairWell, our operator
- 15+ yearsin appliance repair
- Insured technicianslicensed for gas work
- Satisfaction guaranteed90-day warranty on replaced parts
- Free diagnosticwhen you go ahead with the repair
What we repair
- No ice or very little ice
- Hollow or small cubes
- Ice jammed in the bin
- Dispenser not working
- Leaks under the ice maker
Repair or replace?
Ice makers are usually worth repairing: the valve, filter and module are moderately priced. On an older fridge, the finding compares the cost with the value of the fridge.
Northway doesn't sell appliances, so the recommendation is only about your machine. Most major brands are covered; units still under the manufacturer's warranty should go to the manufacturer first.
Common ice maker problems we fix
What each symptom usually means. The technician confirms the cause with tests before replacing anything, and the finding names the part.
No ice at all
A water supply that's off or frozen, a clogged filter, a failed inlet valve, or an ice maker module that has stopped cycling. Read the full guide
Small, hollow or few cubes
Low water pressure, an old filter, or a valve that doesn't open fully. Read the full guide
Ice clumped or jammed in the bin
Infrequent use, a freezer that's too warm, or a door ice room that isn't sealing.
Dispenser not giving water or ice
A frozen line in the door, a dispenser switch, or the inlet valve. Read the full guide
Leaking under the ice maker
An overfilling valve or a fill cup that has iced over. Read the full guide
Real ice maker repairs by our team
Ice maker problem guides
How a visit works
- You send a request. Your phone, email and the service address are all we need. Add the appliance and what's wrong if you like.
- A technician gets in touch. As soon as possible, by phone or text, to set a time that works for you.
- The technician diagnoses. They find the cause and write it down: what failed, the parts, labour and total price, and whether the repair is worth doing.
- You decide. Approve the written quote and the diagnostic is free: it comes off when the repair is completed. Say no, and you pay only the diagnostic ($89 + tax for a home electric appliance).
Brands we service
- LG
- Samsung
- Whirlpool
- Maytag
- KitchenAid
- GE and GE Profile
- Frigidaire
- Electrolux
- Bosch
- Kenmore
- Fisher & Paykel
- Amana
- Inglis
- JennAir
- Haier
- Hisense
- Midea
- Danby
- Thermador
- Viking
- Sub-Zero and Wolf
- Blomberg and Beko
- Liebherr
- All brands
Most major brands are covered. Independent service: not an authorized manufacturer service centre.
Where we come to you
- Downtown & Centretown
- The Glebe & Old Ottawa South
- Westboro & Hintonburg
- Vanier & Overbrook
- Alta Vista
- Nepean
- Kanata
- Stittsville
- Barrhaven
- Riverside South
- Manotick
- Gloucester
- Orléans
- Navan
- Cumberland
- Greely
- Metcalfe
- Osgoode
- North Gower
- Richmond
- Carp
- Dunrobin & Constance Bay
- Russell
- Rockland
- Hull
- Aylmer
- Gatineau (Pointe-Gatineau & Templeton)
- Buckingham
- Full service area
Other appliances
Ice maker repair questions
How much does ice maker repair cost?
The diagnostic is free when you go ahead with the repair. If you decide not to, it's $89 + tax for a home electric appliance. Either way, you get the full repair price in writing before any work.
Is it worth fixing an ice maker?
Often yes: valves, filters and ice maker modules are moderately priced. On an older fridge, the finding compares the repair with the value of the fridge.
How long after a repair before I get ice?
Usually around a day for the first full bin. Throw away the first few batches after any repair or filter change.
Do you repair commercial ice machines?
Yes, through our business service. See the commercial ice machine guide or book a business visit.
Ready to book?
Free diagnostic when you go ahead with the repair. Insured technicians, satisfaction guaranteed.