Commercial
Commercial ice machine repair in Ottawa
Modular and under-counter ice machines, nugget and flake makers, and the bins and dispensers that go with them. For restaurants, bars, hotels, clinics and arenas.

- Proudly CanadianOttawa-based team
- BBB accreditedRepairWell, our operator
- 15+ yearsin appliance repair
- Insured technicianslicensed for gas work
- Satisfaction guaranteed90-day warranty on replaced parts
- Free diagnosticwhen you go ahead with the repair
What we're usually called for
No ice
Water supply, inlet valve, a failed harvest, a dirty condenser or a control fault. The machine's own diagnostic lights narrow it down fast.
Slow production or small cubes
Scale on the evaporator plate, low water flow, a warm kitchen or a condenser that needs cleaning.
Won't harvest, or ice stuck on the plate
Harvest valve, thermistor or a scale-coated plate.
Leaking
Drain line, float valve, or a cracked water trough.
Bin full but dispenser empty
Dispenser auger, motor or sensor on dispensing units.
How a business visit works
- Tell us the unit. Make, model and serial from the data plate, plus the symptom and your hours.
- Name the approver. The site contact, a manager by email, or a PO. Nothing is repaired until they approve the written price.
- Written finding per unit. Cause, parts, labour and total, so repair history stays with the equipment.
- Diagnostic free with the repair. Otherwise $149 + tax per unit.
Problem guides
Other commercial equipment
Questions businesses ask
How much does commercial ice machine repair cost?
The diagnostic is $149 + tax per unit, and it's free when you approve the written repair and it's completed. Every repair is quoted in writing, per unit, before any work.
Can you come outside opening hours?
Often, yes. Tell us the kitchen's hours when you book and we'll schedule around service.
Do you handle refrigerant and gas work?
Refrigerant work is done by a certified refrigeration technician and gas work by licensed gas technicians.