Appliance · Cooktop
Cooktop repair in Ottawa
Induction, radiant glass, coil and gas cooktops, built in or part of a range. Free diagnostic when you go ahead with the repair.
- Proudly CanadianOttawa-based team
- BBB accreditedRepairWell, our operator
- 15+ yearsof technician experience
- Insured technicianslicensed for gas work
- Satisfaction guaranteed90-day warranty on replaced parts
- Free diagnosticwhen you go ahead with the repair
What we repair
- Element or zone not heating
- Gas burner won't light or keeps clicking
- Induction not detecting the pan
- Element stuck on
- Cracked glass top
Repair or replace?
Switches, igniters and elements are usually worth replacing. On induction, the price of the power board decides it, and the finding gives you that price first.
Northway doesn't sell appliances, so the recommendation is only about your machine. Most major brands are covered; units still under the manufacturer's warranty should go to the manufacturer first.
Common cooktop problems we fix
What each symptom usually means. The technician confirms the cause with tests before replacing anything, and the finding names the part.
Electric element doesn't heat
A failed infinite switch, a burnt socket on coil tops, or a radiant element under the glass. Read the full guide
Gas burner won't light or keeps clicking
Wet or dirty igniters, a misaligned burner cap or a stuck spark switch. Read the full guide
Induction zone doesn't detect the pan
Non-magnetic or undersized pans, or a coil or power board fault. Read the full guide
Element stuck on high
A welded switch contact or a relay on the control. Turn it off at the breaker until it's checked.
Cracked glass top
Usually worth replacing on a good cooktop if the glass is still made for your model. Stop using a cracked top.
Real cooktop repairs by our team
Cooktop problem guides
How a visit works
- You send a request. Your phone, email and the service address are all we need. Add the appliance and what's wrong if you like.
- A technician gets in touch. As soon as possible, by phone or text, to set a time that works for you.
- The technician diagnoses. They find the cause and write it down: what failed, the parts, labour and total price, and whether the repair is worth doing.
- You decide. Approve the written quote and the diagnostic is free: it comes off when the repair is completed. Say no, and you pay only the diagnostic ($89 + tax for a home electric appliance).
Brands we service
- LG
- Samsung
- Whirlpool
- Maytag
- KitchenAid
- GE and GE Profile
- Frigidaire
- Electrolux
- Bosch
- Kenmore
- Miele
- Fisher & Paykel
- Amana
- JennAir
- Moffat
- Thermador
- Viking
- Sub-Zero and Wolf
- Dacor
- All brands
Most major brands are covered. Independent service: not an authorized manufacturer service centre.
Where we come to you
- Downtown & Centretown
- The Glebe & Old Ottawa South
- Westboro & Hintonburg
- Vanier & Overbrook
- Alta Vista
- Nepean
- Kanata
- Stittsville
- Barrhaven
- Riverside South
- Manotick
- Gloucester
- Orléans
- Navan
- Cumberland
- Greely
- Metcalfe
- Osgoode
- North Gower
- Richmond
- Carp
- Dunrobin & Constance Bay
- Russell
- Rockland
- Hull
- Aylmer
- Gatineau (Pointe-Gatineau & Templeton)
- Buckingham
- Full service area
Other appliances
Cooktop repair questions
Do you repair induction cooktops?
Yes. Tell us the brand and model so we can check board and coil availability first.
Can a cracked glass cooktop be repaired?
The glass can be replaced if the part is still available, which is often the case for mid- and high-end cooktops.
Do you work on gas cooktops?
Yes, by licensed gas technicians.
Ready to book?
Free diagnostic when you go ahead with the repair. Insured technicians, satisfaction guaranteed.