Appliance · Oven & range

Stove, oven and range repair in Ottawa and Gatineau

Electric, gas and dual-fuel ranges, wall ovens, and radiant, coil, induction and gas cooktops. Free diagnostic when you go ahead with the repair.

Book online Call 613-880-3013

Electric range with meters and tools laid out for testing — Electric range set up for element and sensor testing · RepairWell job photo

Proudly CanadianOttawa-based team
BBB accreditedRepairWell, our operator
15+ yearsin appliance repair
Insured technicianslicensed for gas work
Satisfaction guaranteed90-day warranty on replaced parts
Free diagnosticwhen you go ahead with the repair

What we repair

Oven won't heat or heats unevenly
Temperature runs hot or cold
Gas burner won't light or keeps clicking
Element or burner dead
Door lock stuck after self-clean
Control and display faults

Repair or replace?

Elements, igniters, sensors and switches are typically worth repairing on most ranges. A cracked glass cooktop is costly to replace and the finding will price it against a new unit.

Northway doesn't sell appliances, so the recommendation is only about your machine. Most major brands are covered; units still under the manufacturer's warranty should go to the manufacturer first.

Common oven & range problems we fix

What each symptom usually means. The technician confirms the cause with tests before replacing anything, and the finding names the part.

Oven doesn't heat

A burnt-out bake element on electric ovens; a weak igniter on gas ovens is the most common cause of all. Read the full guide

Temperature is off

A temperature sensor that has drifted, a door gasket letting heat out, or an element that only partly works. Read the full guide

Gas burner won't light or keeps clicking

Wet or dirty igniters, a misaligned burner cap, or a stuck spark switch. Read the full guide

Electric burner doesn't heat

A burnt coil socket, a failed infinite switch, or a cracked radiant element under glass. Read the full guide

Induction zone doesn't detect the pan

The pan may not be magnetic or may be too small for the zone; otherwise a coil or power board fault. Read the full guide

Door stays locked after self-clean

The lock motor or its switch fails, often during a self-clean cycle. Let the oven cool fully before anything else. Read the full guide

Display dead or oven won't turn on

Tripped breaker, a failed control board or a blown internal fuse. Read the full guide

Shows an F-code or error

Most oven codes point to the temperature sensor, the door lock or a stuck key. Note the code and tell us when you book.

Real oven & range repairs by our team

Oven control board with relays, transformer and wiring — Oven control board with relays and transformer · RepairWell job photo

Oven relay board with high-temperature wiring harness — Oven relay board and high-temperature wiring · RepairWell job photo

Relay control board inside an electric range · RepairWell job photo

Wiring harness and terminal block inside an appliance cabinet — Wiring and terminal block checked inside a cabinet · RepairWell job photo

Oven & range problem guides

Oven not heatingElectric and gas ovens fail in different ways, so start by noting which you have and whether the problem is…Gas burner won't light or keeps clickingMost burner problems on a gas range are about the spark reaching the gas: moisture, spills or misaligned…Oven temperature wrongRecipes burning or underbaking? Measure before assuming a fault: oven dials and displays can be offset by…Oven door locked after self-cleanOvens lock the door during self-clean and until they cool. A door that stays locked hours later usually has a…Electric stove burner not heatingCoil and glass cooktop elements fail in a few predictable ways, and the switch behind the knob is as common a…Induction cooktop not detecting the panInduction only works with magnetic cookware. If the cookware is right, the fault is in the zone's…Oven or range not turning onNo display, no clock, nothing: start with the power supply. A range uses a double breaker, and half can…

Repairs we do on oven & ranges

Oven bake and broil element replacementElectric ovens heat with a bake element at the bottom and a broil element at the…Gas oven igniter replacementThe hot-surface igniter glows and lets the gas valve…Oven temperature sensor replacementThe sensor tells the control how hot the oven…Cooktop element and infinite switch repairElements heat the cooktop; the infinite switch behind each knob sets the…Oven door lock motor repairA motorized latch locks the door during…Gas burner igniter and spark switch repairA spark module sends sparks to the burner igniters when a knob is…Range control board and relay repairThe board runs the oven's heating, timer and…

How a visit works

You send a request. Your phone, email and the service address are all we need. Add the appliance and what's wrong if you like.
A technician gets in touch. As soon as possible, by phone or text, to set a time that works for you.
The technician diagnoses. They find the cause and write it down: what failed, the parts, labour and total price, and whether the repair is worth doing.
You decide. Approve the written quote and the diagnostic is free: it comes off when the repair is completed. Say no, and you pay only the diagnostic ($89 + tax for a home electric appliance).

Brands we service

Most major brands are covered. Independent service: not an authorized manufacturer service centre.

Where we come to you

Other appliances

Oven & range repair questions

Do you repair gas stoves and ovens?

Yes, by licensed gas technicians. If you smell gas, don't light anything: leave and call Enbridge Gas or 911 from outside.

How much does oven or stove repair cost?

The diagnostic is free when you go ahead with the repair. If you decide not to, it's $89 + tax for a home electric appliance; or $149 + tax for a gas appliance. Either way, you get the full repair price in writing before any work.

Why does my gas oven take forever to preheat?

A weak igniter is the usual cause. It still glows, but not hot enough to open the gas valve quickly.

Can I use the cooktop if the oven isn't working?

Usually, if the cooktop works normally and there's no burning smell. If a breaker keeps tripping or you smell gas, stop using it.

Do you fix induction cooktops?

Yes. Tell us the brand and model so the technician can check part availability for the board or coil first.

Is self-clean bad for my oven?

The very high heat can stress door locks, sensors and control boards. Running it less often and wiping spills by hand reduces the risk.

Ready to book?

Free diagnostic when you go ahead with the repair. Insured technicians, satisfaction guaranteed.

Book online Call or text 613-880-3013