Appliance · Dishwasher

Dishwasher repair in Ottawa and Gatineau

Built-in dishwashers in homes, plus staff-room and office units used several times a day. Free diagnostic when you go ahead with the repair.

Book online Call 613-880-3013

Open dishwasher with the lower rack removed — Dishwasher with the racks out to reach the sump and filter · RepairWell job photo

Proudly CanadianOttawa-based team
BBB accreditedRepairWell, our operator
15+ yearsin appliance repair
Insured technicianslicensed for gas work
Satisfaction guaranteed90-day warranty on replaced parts
Free diagnosticwhen you go ahead with the repair

What we repair

Water left in the tub
Dishes not clean or not dry
Leaks from the door or underneath
Won't start or stops mid-cycle
Error codes
Noisy pumps

Repair or replace?

Drain pumps, inlet valves, door latches and heating parts are usually worth replacing. A leaking tub or a failed main control on an older budget model may not be, and the finding will compare the repair price with replacement.

Northway doesn't sell appliances, so the recommendation is only about your machine. Most major brands are covered; units still under the manufacturer's warranty should go to the manufacturer first.

Common dishwasher problems we fix

What each symptom usually means. The technician confirms the cause with tests before replacing anything, and the finding names the part.

Water left in the bottom

A clogged filter, a kinked drain hose, a blocked air gap or garbage-disposer inlet, or a drain pump that has jammed. Read the full guide

Dishes come out dirty or gritty

Blocked spray arms, a dirty filter, low water temperature, or a wash pump that has lost pressure. Read the full guide

Leaking from the door or underneath

Worn door gasket, a cracked sump, a loose hose clamp, or too much foam from the wrong detergent. Read the full guide

Won't start

Door latch switch, a locked control panel, a blown thermal fuse, or the control board. Read the full guide

Dishes stay wet

No rinse aid, a failed heating element (on models that have one), or a vent that doesn't open. Read the full guide

Doesn't fill with water

A closed shut-off under the sink, a clogged inlet screen, a stuck float switch or a failed inlet valve. Read the full guide

Bad smell

Food trapped in the filter, standing water from a slow drain, or a drain hose without a high loop. Read the full guide

Door won't latch

A cracked latch or a rack that isn't pushed fully in. The machine won't run until the latch closes. Read the full guide

Grinding, humming or rattling

Glass or a seed in the pump, a dry pump seal, or a spray arm striking a dish. Read the full guide

Shows an error code or flashing lights

Most codes mean drain, fill, leak or heater faults. See the dishwasher code guide. See the dishwasher code guide

Seeing an error code? Look it up in the dishwasher error code guide, then tell us the code when you book.

Real dishwasher repairs by our team

Water inlet valves, hoses and wiring inside an appliance cabinet — Water inlet valves and hoses inside the cabinet · RepairWell job photo

Appliance console control board with relays and wiring exposed — A console control board opened for diagnosis · RepairWell job photo

Two appliance control boards on a workbench with a multimeter — Bench-testing control boards before replacing anything · RepairWell job photo

Dishwasher problem guides

Dishwasher not drainingA small puddle of clean water in the sump is normal on many models. A pool of dirty water after a full cycle…Dishwasher not cleaning dishesBefore assuming a fault, check the basics that every technician checks first: water temperature, the filter,…Dishwasher leakingLeaks from the front are usually the door or too much soap. Leaks from underneath can be a hose, a pump or…Dishwasher won't startLights on but no cycle, or nothing at all: start with the door, the lock and the…Dishwasher not dryingMany modern dishwashers dry by condensation, so plastics stay damp by design. Dishes that are all soaked…Dishwasher not fillingIf you hear the dishwasher trying to start but no water rushes in, check the supply and the float before the…Dishwasher smells badMost smells come from trapped food in the filter and sump, or water sitting in a drain hose that loops the…Dishwasher door won't latchIf the door won't catch, the dishwasher won't run. The latch, the strike or a rack in the way are the usual…Dishwasher noisyA spray arm hitting a dish rattles; a grinding hum usually means something is in the…

Repairs we do on dishwashers

Dishwasher drain pump replacementThe drain pump empties the tub at the end of each wash and…Dishwasher circulation pump replacementThe circulation (wash) pump drives water through the spray…Dishwasher heating element replacementThe element (or an inline heater) warms the water and, on some models, dries the…Dishwasher water inlet valve replacementThe valve lets water into the…Dishwasher door latch replacementThe latch holds the door and its switch tells the control the door is…Dishwasher float switch repairThe float rises with the water and tells the control when to stop…

How a visit works

You send a request. Your phone, email and the service address are all we need. Add the appliance and what's wrong if you like.
A technician gets in touch. As soon as possible, by phone or text, to set a time that works for you.
The technician diagnoses. They find the cause and write it down: what failed, the parts, labour and total price, and whether the repair is worth doing.
You decide. Approve the written quote and the diagnostic is free: it comes off when the repair is completed. Say no, and you pay only the diagnostic ($89 + tax for a home electric appliance).

Brands we service

Most major brands are covered. Independent service: not an authorized manufacturer service centre.

Where we come to you

Other appliances

Dishwasher repair questions

How much does dishwasher repair cost?

The diagnostic is free when you go ahead with the repair. If you decide not to, it's $89 + tax for a home electric appliance. Either way, you get the full repair price in writing before any work.

Why won't my dishwasher drain?

Start with the filter at the bottom of the tub. If it's clean, the drain hose, the sink drain or disposer connection, or the drain pump are next.

Is it worth fixing a dishwasher?

Pumps, inlet valves, latches and heating elements are usually worth replacing. A failed control board or a rusted tub on an older budget model often isn't.

Can I use my dishwasher if it leaks?

No. Turn it off at the breaker and close the water valve under the sink. Water under the floor or cabinets can do more damage than the repair costs.

Do you install dishwashers?

Our technicians repair dishwashers. Ask when you call if you need a replacement connected; we'll tell you honestly whether we can help.

Why are my dishes still wet at the end?

Many newer dishwashers dry by condensation and rely on rinse aid. If yours has a heating element and dishes are cold and wet, the element or its control may have failed.

Ready to book?

Free diagnostic when you go ahead with the repair. Insured technicians, satisfaction guaranteed.

Book online Call or text 613-880-3013