Northway Appliance Service
613-880-3013Book online

Service area

Appliance repair across Ottawa and Gatineau

Northway covers Ottawa, Gatineau and communities within about 35 km of downtown with no travel charge. Further out, any travel charge is quoted before you book. Technicians come to you; there is no drop-off counter.

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  • Proudly CanadianOttawa-based team
  • BBB accreditedRepairWell, our operator
  • 15+ yearsof technician experience
  • Insured technicianslicensed for gas work
  • Satisfaction guaranteed90-day warranty on replaced parts
  • Free diagnosticwhen you go ahead with the repair

Distances are approximate straight-line kilometres from downtown Ottawa to the centre of each community; your address may be closer or further.

Central

CommunityFrom downtownPostal codesCoverageNotes
Downtown & Centretown1 kmK1P, K1R, K2PRegular areaCondos and older apartments: tell us about buzzers, elevator booking and parking so the visit isn't delayed.
The Glebe & Old Ottawa South3 kmK1SRegular areaOlder homes often have tight basement laundry spaces; measurements of the stairs help if a part is large.
Westboro & Hintonburg6 kmK1Y, K1ZRegular areaMix of infill homes and condos with compact or stacked laundry.
Vanier & Overbrook3 kmK1L, K1KRegular area
Alta Vista5 kmK1G, K1HRegular area

West

CommunityFrom downtownPostal codesCoverageNotes
Nepean10 kmK2E, K2G, K2H, K2RRegular areaIncludes Centrepointe, Craig Henry and Bells Corners.
Kanata21 kmK2K, K2L, K2M, K2T, K2V, K2WRegular areaHomes plus a large office and tech-park population: staff rooms and building access instructions help.
Stittsville25 kmK2SRegular area

South

CommunityFrom downtownPostal codesCoverageNotes
Barrhaven17 kmK2JRegular areaNewer subdivisions: many appliances may still be under manufacturer warranty, so check that first.
Riverside South17 kmK1V, K4MRegular area
Manotick22 kmK4MRegular area

East

CommunityFrom downtownPostal codesCoverageNotes
Gloucester10 kmK1B, K1J, K1T, K1VRegular areaIncludes Blossom Park, Greenboro and Hunt Club.
Orléans16 kmK1C, K1E, K1W, K4ARegular area
Navan22 kmK4BRegular areaRural: many homes are on private wells; see the note on well water below.
Cumberland26 kmK4CRegular areaRural: many homes are on private wells.

Rural Ottawa

CommunityFrom downtownPostal codesCoverageNotes
Greely21 kmK4PRegular areaMany homes on private wells.
Metcalfe28 kmK0ARegular areaMany homes on private wells.
Osgoode32 kmK0ARegular areaMany homes on private wells.
North Gower33 kmK0ARegular areaMany homes on private wells.
Richmond28 kmK0ARegular areaMany homes on private wells.
Carp28 kmK0ARegular areaMany homes on private wells.
Dunrobin & Constance Bay26 kmK0ARegular areaMany homes and cottages on private wells.

Nearby Ontario towns

CommunityFrom downtownPostal codesCoverageNotes
Russell33 kmK4RRegular areaOutside the City of Ottawa, within about 35 km of downtown.
Rockland35 kmK4KNear the 35 km lineClose to the 35 km line; depending on the address a travel charge may apply, quoted before you book.
Embrun37 kmK0ABy confirmationJust beyond 35 km: any travel charge is quoted before you book.
Kemptville46 kmK0GBy confirmationBeyond 35 km: by confirmation, with any travel charge quoted first.
Carleton Place47 kmK7CBy confirmationBeyond 35 km: by confirmation, with any travel charge quoted first.

Gatineau

CommunityFrom downtownPostal codesCoverageNotes
Hull1 kmJ8X, J8Y, J8ZRegular areaAcross the river from downtown Ottawa; older homes, apartments and the Plateau's newer builds.
Aylmer12 kmJ9H, J9JRegular areaWest Gatineau along the river: detached homes, many with older appliances and some on wells further out.
Gatineau (Pointe-Gatineau & Templeton)7 kmJ8P, J8R, J8T, J8VRegular areaThe east of the city, from Pointe-Gatineau to Templeton and Masson-Angers.
Buckingham29 kmJ8LRegular areaFurthest east: about 30 km from downtown Ottawa, inside the regular area for most addresses.

Well water in rural Ottawa

Many homes outside the urban area are on private wells. Well water often carries more minerals and sediment than city water, which shows up in appliances as clogged washer and dishwasher inlet screens, scale on heating elements, and ice makers that slow down. If you're on a well, mention it when you book, and ask us about the filter or inlet-screen cleaning that helps.

Condos and apartments

For buildings, tell us the buzzer number, whether the elevator needs booking, and where to park. Technicians can then bring the right parts and tools in one trip. Property managers can name an approver for repairs in rental units.

Gatineau

We also serve Gatineau on the Quebec side: Hull, Aylmer, Gatineau and Buckingham (postal codes J8L to J8Z, J9A, J9H and J9J). Other Quebec addresses aren't covered.

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