Washers
Water on the floor around the washer
Timing matters: a leak while it fills, while it washes, or while it drains each point to different parts.
- Proudly CanadianOttawa-based team
- BBB accreditedRepairWell, our operator
- 15+ yearsin appliance repair
- Insured technicianslicensed for gas work
- Satisfaction guaranteed90-day warranty on replaced parts
- Free diagnosticwhen you go ahead with the repair
Safe checks before you book
- When does it leak?. Watch one cycle with the area dry. Note whether water appears during filling, washing or draining.
- Hoses at the back. Feel the hot and cold inlet hoses at both ends. Rubber hoses that bulge or weep should be replaced; braided steel hoses last longer.
- Front-load: the door seal. Wipe the rubber boot around the door and look for tears or anything trapped in the folds. Detergent build-up there can also cause drips.
- Too much soap. Excess suds, especially regular detergent in a high-efficiency washer, can overflow. Use the amount the machine calls for.
Unplug first. Switch off power (and close the water or gas supply where it applies) before looking behind or inside an appliance. If anything feels unsafe, stop and call.
What usually causes it
| Inlet hose or valve | A leak during fill usually comes from a hose washer, a cracked hose or the water inlet valve. |
|---|---|
| Door boot | A torn front-load gasket leaks during the wash. |
| Pump or drain hose | A leak during draining points to the pump seal, the pump housing or a hose clamp. |
| Tub seal or bearing | Water with a rusty tint and a rumbling spin can mean the tub seal has failed; the finding will say whether it is worth repairing. |
When to stop and call
A steady flow you can't stop. Close both taps behind the washer and switch it off.
What the visit costs
The diagnostic is free when you approve the repair and it's completed. You get the cause, the parts, labour and total in writing before any work. If you don't go ahead, it's $89 + tax for a home electric appliance, or $149 + tax for a gas appliance.
Repairs that fix this
Washer water inlet valve replacementThe inlet valve opens to let hot and cold water…Washer tub bearing replacementBearings support the drum shaft at the back of the tub; a seal keeps water out of…Front-load washer door boot (gasket) replacementThe rubber boot seals between the door and the…