Dishwashers

Dishwasher door won't latch or close

If the door won't catch, the dishwasher won't run. The latch, the strike or a rack in the way are the usual causes.

  • Proudly CanadianOttawa-based team
  • BBB accreditedRepairWell, our operator
  • 15+ yearsof technician experience
  • Insured technicianslicensed for gas work
  • Satisfaction guaranteed90-day warranty on replaced parts
  • Free diagnosticwhen you go ahead with the repair

Safe checks before you book

  1. Rack position. Push the racks fully in; a rack wheel off its track blocks the door.
  2. Strike plate. Check the catch on the tub for damage.
  3. Door hinges and springs. A door that drops open hard may have broken springs.
Unplug first. Switch off power (and close the water or gas supply where it applies) before looking behind or inside an appliance. If anything feels unsafe, stop and call.

What usually causes it

Door latch assemblyIncludes the switch; replaced as a unit.
StrikeBent or loose.
Door springs or cablesWorn out on older units.

When to stop and call

Never bypass the latch switch.

Open dishwasher with the lower rack removed
Dishwasher with the racks out to reach the sump and filter · RepairWell job photo

What the visit costs

The diagnostic is free when you approve the repair and it's completed. You get the cause, the parts, labour and total in writing before any work. If you don't go ahead, it's $89 + tax for a home electric appliance, or $149 + tax for a gas appliance.

Book online Call 613-880-3013

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