Ovens, ranges & cooktops
Induction cooktop not heating or not detecting the pan
Induction only works with magnetic cookware. If the cookware is right, the fault is in the zone's electronics.
- Proudly CanadianOttawa-based team
- BBB accreditedRepairWell, our operator
- 15+ yearsof technician experience
- Insured technicianslicensed for gas work
- Satisfaction guaranteed90-day warranty on replaced parts
- Free diagnosticwhen you go ahead with the repair
Safe checks before you book
- Magnet test. A fridge magnet should stick firmly to the base of the pan.
- Pan size. Small pans may not be detected on large zones.
- Error codes. Note the code on the zone.
Unplug first. Switch off power (and close the water or gas supply where it applies) before looking behind or inside an appliance. If anything feels unsafe, stop and call.
What usually causes it
| Cookware | The common cause. |
|---|---|
| Induction generator board | Powers the zone coils. |
| Cooling fan | Overheating protection cuts the zone. |
When to stop and call
Cracked glass. Stop using it.
What the visit costs
The diagnostic is free when you approve the repair and it's completed. You get the cause, the parts, labour and total in writing before any work. If you don't go ahead, it's $89 + tax for a home electric appliance, or $149 + tax for a gas appliance.