Washers
Washer drains but won't spin
Clothes come out soaked. Sometimes it is just how the load sat in the drum; sometimes it is a belt, a lid switch or the motor control.
- Proudly CanadianOttawa-based team
- BBB accreditedRepairWell, our operator
- 15+ yearsof technician experience
- Insured technicianslicensed for gas work
- Satisfaction guaranteed90-day warranty on replaced parts
- Free diagnosticwhen you go ahead with the repair
Safe checks before you book
- Balance the load. One heavy item, like a bath mat or a single pair of jeans, can stop a modern washer from spinning to protect itself. Redistribute and spin again.
- Is it draining?. A washer that can't drain won't spin. If water stays in the tub, start with the draining guide.
- Listen. A motor that runs while the drum doesn't turn suggests a belt or coupling. A washer that does nothing at spin points to a switch or the control.
- Check it's level. Rock the machine by its corners. A washer that rocks may stop spinning when it detects vibration.
Unplug first. Switch off power (and close the water or gas supply where it applies) before looking behind or inside an appliance. If anything feels unsafe, stop and call.
What usually causes it
| Lid switch or door lock | If the washer can't confirm the lid or door is closed, it won't spin. |
|---|---|
| Belt or drive coupling | Worn or broken drive parts on belt-driven and direct-drive top-loaders. |
| Motor control or speed sensor | On front-loaders, the board or sensor that controls the motor can fail. |
| Worn suspension | Dampers and springs that let the tub bang around can make the washer abort its spin. |
When to stop and call
Loud grinding or banging at spin. Stop the cycle; continuing can damage the bearings or the tub.
What the visit costs
The diagnostic is free when you approve the repair and it's completed. You get the cause, the parts, labour and total in writing before any work. If you don't go ahead, it's $89 + tax for a home electric appliance, or $149 + tax for a gas appliance.
Repairs that fix this
Top-load washer lid switch replacementOn top-loaders, the lid switch or lid lock confirms the lid is closed before spin (and on many…Washer vibration (MEMS) sensor repairMany newer front-loaders measure tub movement with a small accelerometer-type (MEMS) sensor and use…Top-load washer coupler and drive repairOn many direct-drive top-loaders, a coupler links motor and transmission and breaks to protect the…