Repair · Washers

Washer shock absorber and suspension repair in Ottawa

Shock absorbers (front-loaders) and suspension springs or rods (top-loaders) damp the tub's movement at spin.

  • Proudly CanadianOttawa-based team
  • BBB accreditedRepairWell, our operator
  • 15+ yearsof technician experience
  • Insured technicianslicensed for gas work
  • Satisfaction guaranteed90-day warranty on replaced parts
  • Free diagnosticwhen you go ahead with the repair

Signs it has failed

  • Violent shaking
  • Tub knocks the cabinet
  • Washer walks across the floor

How we confirm it first

The technician checks resistance and play in the suspension with the cabinet open.

What the repair involves

Replaced as a set so the tub stays balanced.

Why it fails

Dampers lose resistance over years of high-speed spins, especially with frequent heavy or unbalanced loads.

How to make it last

Keep the washer level, wash bulky items in balanced loads, and remove shipping bolts on new machines.

Repair or replace?

Usually worth it.

Hand holding the drum spider from a front-load washer
Drum spider removed from a front-load washer · RepairWell job photo

What it costs

Free diagnostic when you approve the repair and it's completed; otherwise $89 + tax for a home electric appliance. The written finding shows the part, labour and total before any work. Replaced parts carry a 90-day warranty.

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More about this appliance

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