Commercial equipment

Reach-in or under-counter cooler not cooling

Under-counter and reach-in units in busy kitchens run hot and dusty. Condenser cleaning and door gaskets solve more of these calls than you'd expect.

  • Proudly CanadianOttawa-based team
  • BBB accreditedRepairWell, our operator
  • 15+ yearsof technician experience
  • Insured technicianslicensed for gas work
  • Satisfaction guaranteed90-day warranty on replaced parts
  • Free diagnosticwhen you go ahead with the repair

Safe checks before you book

  1. Condenser coil. Usually behind a front grille; heavy dust and grease cut cooling.
  2. Door gaskets. Torn seals on frequently opened doors.
  3. Airflow inside. Don't block the evaporator fan with product.
Unplug first. Switch off power (and close the water or gas supply where it applies) before looking behind or inside an appliance. If anything feels unsafe, stop and call.

What usually causes it

Dirty condenserCleaning often restores cooling.
Evaporator or condenser fanFailed motors.
Thermostat or controllerWrong readings.
RefrigerantLeaks, handled by a certified refrigeration technician.

When to stop and call

Product above safe temperature: move it and call.

Appliance console control board with relays and wiring exposed
A console control board opened for diagnosis · RepairWell job photo

What the visit costs

The diagnostic is free when you approve the repair and it's completed. You get the cause, the parts, labour and total in writing before any work. If you don't go ahead, it's $149 + tax per commercial unit.

Book online Call 613-880-3013

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